Commercial Policy includes Service Delivery, Cancellation & Refund Policy.
All commercial offerings of Zestapeep by Ardouro Technologies Private Limited are delivered in the form of Services. These services are governed by the service delivery policy. Customers can choose to opt for the service of their choice in terms of workshops, classes, training sessions and plans. Customers will receive a confirmation mail once payment is processed and booking is received.
For services offered in continuation, customers will receive live session links and/or trainer/expert contact details within 3 working days of placing the order.
Cancellation & Refund Policy:
All bookings can be cancelled by reaching out to Zestapeep customer support.
For services being offered for less than 5 days, a cancellation request needs to be raised within 6 hours of placing the order.
For services being offered for 6 days to 1 month, cancellation requests can be made within the first 24 hours of placing an order.
For services being offered for more than 1 month, cancellation requests can be made within the first 48 hours of placing an order.
All bookings canceled as per rules will be eligible for 100% refund.